Speaking openly

Speaking openly

We want to have a culture where everyone feels empowered to speak openly and raise concerns securely and confidentially about things that don’t feel right without fear of retaliation. 

All our people are required to report any concerns regarding breaches of the Code, our policies or the law, whether these relate to themselves or others. 

This includes employees, contractors, directors and officers working in our offices and industrial assets, as well as third parties such as customers, suppliers or other stakeholders.   

Never keep concerns to yourself. Raise them with your manager, supervisor or via other available reporting channels. We take your concerns seriously and handle them promptly.

Reporting your concerns allows us to address them proactively, preventing further misconductand limiting negative financial, reputational and other impacts.

Raise your concern at an office or industrial asset

We encourage you to first discuss your concern with your manager or supervisor.

They are usually best equipped to resolve concerns quickly and effectively. You can also raise your concern via a local reporting channel or with Whistleblowing Contacts at your office or industrial asset who’ve been nominated to receive concerns.

Raise your concern via the Glencore Raising Concerns Programme

If you’re unable or uncomfortable using local channels, you may contact the Raising Concerns Programme reporting channels.

Our Raising Concerns Programme offers anonymous reporting channels for all Glencore employees, business partners and other stakeholders.

The programme enables the reporting of conduct that is potentially not in line with our Code, policies or the law. The Raising Concerns Programme is a corporate programme, and allows you to report your concerns in various languages in a secure manner.

Zero tolerance for retaliation

We don’t tolerate retaliation against anyone who speaks openly about any conduct they believe breaches Glencore’s Code of Conduct, our policies or the law, even if the concern does not turn out to be substantiated.