IT Superintendent - Networks

Glencore is one of the world’s largest global diversified natural resource companies. Our global network comprises more than 90 offices located in over 50 countries, with over 150 mining and metallurgical sites, offshore oil production assets, farms and agricultural facilities. Our strategy is to maintain and build upon our position as a leading integrated producer and marketer of commodities worldwide. We employ over 150,000 employees and contractors, who collectively work to deliver our strategy and support our values of safety, integrity, responsibility, openness, simplicity and entrepreneurialism. Its these people that we value above all else. They are our greatest asset.

Join us and let’s grow together.

We are currently accepting applications for the following position located in Witbank, Mpumalanga.

IT Superintendent - Networks

The incumbent in this role is responsible for supporting the Regional IT Manager with VOIP, Video Conference and Network Support.

Key Responsibilities

• Managing projects and operations by ensuring that SLA’s are achieved and client expectations are met.
• Providing prompt professional support to users, in line with targets and time lines, using the concept of best practices.
• Ensuring IT compliance with global Glencore standards.
• Improving or adjusting IT services to address changing business needs.
• Planning, implementing, and maintaining disaster recovery plans to ensure business continuity.

Minimum Qualifications

• Grade 12.
• A+ and N+ Certification.
• Certified Support Technician (CCST), CISCO Certified Network Associate & CISCO Certified Network Professional Enterprise (CCNP) Certificate.
• Fortinet Certified Fundamentals, Fortinet Certified Associate and Fortinet Certified Professional Certificate.

Minimum Experience

• Minimum 5 Years’ experience in an IT systems infrastructure environment.
• Experience in Service Desk and Telephony systems will be advantageous.
• Experience with Enterprise networks will be advantageous.
• Mining Industry experience will be advantageous.

Behaviour Competencies:

• Ability to take decisive action and assume responsibility for making difficult decisions that affect people and business performance.
• Ability to create shared meaning by clearly and confidently communicating the relevant information to a decision or task, in a verbal format.
• Ability to inspire and foster commitment, pride and trust amongst team members by taking a democratic approach, seeking and valuing contributions and encouraging collaboration.
• Ability to treat diverse groups of people with respect and to effectively employ this diversity to the advantage of the Company.